Generational
insights enable marketers to understand psychological and sociocultural factors
impacting consumers potentially at a deeper level. Obviously, there are
differences within the consumer buying behaviour of such generations and other
segmentation techniques can enhance a deeper understanding of specific
segments. Yet, there can be generational behaviours that do span different generations
because generations in broad terms share a similar sociological or cultural experience
of the world at a particular time.
According
to the American Marketing Association1,
“A
generation is defined as “all of the people born and living at about the same
time, regarded collectively.” It can also be described as “the average period,
generally considered to be about 20-30 years, during which children are born
and grow up, become adults and begin to have children.” The term generation is
also often used in the social sciences to mean “a delineated population who
experience the same significant events within a given period of time.””
Defining
the Social Generations
The
Greatest Generation (1901-1927)
This generation spanning 26 years were born
from 1901-1927 and fought in World War II.
The Silent Generation (1926-1945)
This
generation (also known as “The Lucky Few”) spanning roughly 20 years were born
during and me of age in the post-World War II era.
Baby Boomers (1945-1965)
This generation spanning roughly 20 years were
born after World War II when there was a significant increase in the birth rate.
This group are the largest spenders in many countries and yet, they are often
neglected in the marketing communications of many brands using contemporary
channels.
Generation X (Gen X) (1965-1980)
This generation spanning roughly 15 years were
born after the Baby Boomers when there was a drop in the birth rate. This group
also are significant spenders in many countries and yet, they too are often
neglected in the marketing communications of many brands using contemporary
channels. For some professional sports teams, Baby Boomers and Generation X may
compose of the largest audience for both GA (General Admission) and Hospitality
tickets. It is worth reviewing fan surveys (e.g. The Premier League Fan Survey
and club research to understand the live audience profile). This may be a
challenge for professional sports teams but it is important that marketing
communications of many brands use appropriate channels for the brand buyers.
Millennials (1981-1996)
This generation spanning roughly 15 years grew
up around the turn of the millennium. Sometimes this group is split further
into ‘Gen Y’ or “Xennials”. Hybrid Gen X may overlap with older
millennials) with “true” millennials being younger and being born closer
to the turn of the century.
Generation Z (Gen Z) (late 1990s to early
2010s)
This
generation spanning less than 15 years succeeded the millennials. This
generation are the spenders of tomorrow but have generally less spending power now
than older generations. There media consumption and use of media channels are
slightly different than older generations. Social media use is extensive.
Generation Alpha (Gen Alpha) (Mid 2010s to Mid
2020s)
This
generation spanning less than 12 years are considered to have birth years in the
mid-2010s. This is the first generation to only know the 21st century. This
generation have less spending power (but may influence elder consumers buying
behaviour through ‘Pester Power’ than older generations. The media consumption
and use of media channels are significantly different than older generations. Social
media use is extensive, yet due to Moore’s Law2 media
use and the adoption of technology will change media consumption habits more
quickly.
Moore’s Law
and the Speed of Change (and the significance for brands)
Due to the
speed of change, even where ages are quite small, the speed of change may see
consumers only 5 or 6 years apart have very little in common. Consumers respond
to and use technology in radically different ways. Yet, from a brand
perspective, it is important to know whether investment in communications will
generate brand and commercial returns, or whether these changes will only
decrease margins by increasing costs with little short and long term returns.
From a social
science perspective, “generations” are getting shorter, and many
futurists3 argue that they
can be further fragmented due to the speed of change.
Life-stage
boundaries and generations
Besides technology,
enhancements in natural and biological sciences have also broadened and lengthened
time horizons or windows. Access to and flexibility with fertility treatment may
mean parents may have children in their 20s, 30s or in their 40s and this has
significant differences about choices and consumer buying behaviour across
different life stage choices and experiences.
Sources
1 American
Marketing Association (2022), “Generational Insights and the Speed of Change”
2 Intel
(2022), “Moore’s Law Now and in the Future”
www.intel.com/content/www/us/en/newsroom/opinion/moore-law-now-and-in-the-future.html
3 Future
Proof Strategies (2023), “What is a Futurist?” https://www.futuristsspeakers.com/what-is-a-futurit-futurologist-defined-definition/

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